Exclusive Appliance Services Reviews
Testimonials from Satisfied Clients
I have to say I have known Todd for 10 years from servicing all my Viking appliances and he is just a GREAT GUY. Your company is very fortunate to have such a devoted knowledgeable employee! He’s always so polite, professional and punctual! Kudos to him!Paige - Atlanta, GA
Hi Dan –
You and your team at Exclusive were amazing over the past year. You hung in there through thick and thin and never lost your cool during my meltdowns. Thank you for demonstrating best-in-class customer service.
I look forward to working with you again in the future (just hopefully not too soon!).
Jennifer - Atlanta, GA
I just wanted to say Shawn has done a wonderful job servicing our Viking Refrigerator/Freezer over the past year. We got it as a floor model and there have been a number of issues come up. He has been very professional and courteous with each of his many visits throughout this time.
Thank you so muchDuston – Roswell, GA
Exclusive is our best servicer in the southeast and one of the best we have in the country. They always do a great job and are courteous to all of our customers. We are extremely lucky to have a servicer of their caliber in the metro Atlanta area.
Thank you for everything you do!Keane
I just wanted to say another Thank You to all of you I dealt with during tthe lingering illness and restoration to health of my Viking Refrigerator. You were all very kind and very professional during the extended aggravations of waiting for parts from Viking. You were diligent about keeping me informed of the status of the shipment, and in making an extra effort to schedule the repair as quickly as possible after the parts finally arrived.
Special thanks to John Hicks for his exceptional courtesy, his attention to detail, and his expertise in completing the lengthy repair and the hinge kit replacement. I also appreciated his telling me what was happening as the work progressed and his careful cleanup when the work was done.
I’m very glad the lady at Viking referred me to your company. I will certainly recommend you to anyone I know when they are in need of exclusive appliance repair. It was a pleasure working with you, and I’m sure I will be calling you again in the future for appliance services — although hopefully not too soon.
Best Regards,Shelia - Hampton, GA
Thank-you. Your customer service is excellent and I should know because I worked in Customer Service for more than 15 years. The care you take in explaining the problem as well as answering my questions and showing me the ease of removing parts for cleaning.Barbara – Decatur, GA
Todd is awesome. I know he had a really long day and most guys may have called to reschedule when he called at 5:45 PM to say he would be at the house in about 30 minutes, but Todd showed up with a great attitude and worked swiftly. I really appreciate the professionalism in his attitude, and no doubt about his ability. It really makes me confident to sell brands knowing you guys are supporting them. I wish you all continued prosperity.Ron – Norcross, GA
Thank you for the incredible customer service Sean. We appreciate you coming out to service our Viking Range on this holiday weekend.Judy and Marty - Atlanta